NOTE, AT THIS TIME WE DO NOT USE THE POST OFFICE (SAPO) FOR ORDERS GOING VIA THE TSWANE AND WITPOS HUBS (GAUTENG REGION), PLEASE SELECT ONE OF THE COURIER OPTIONS ON CHECKOUT
Once you have completed shopping you will then proceed to select a shipping and payment option. We offer the following shipping options within South Africa :
Aramex / Berco Couriers - this option will appear for smaller orders. Your order will usually be delivered the next business day if you stay in a main centre in SA. With this service your parcel is delivered to your door, somenone needs to be present to sign for delivery. Tracking / Waybill number supplied.
Road Freight Couriers - this option will appear for larger orders and is a flat fee service at R250 irrespective of the size or value of the order. Your order will usually be delivered within 3-5 working days to your door. Someone needs to be present to sign for delivery. Tracking / Waybill number supplied.
SA Insured Parcel (SAPO) - this is our standard shipping option. Orders ship at a flat fee of R39, irrespective of the size or value of the order. The bigger your order, the more cost effective it is. All orders are fully insured and trackable. Delivery time is 2-4 working days, slightly longer if you are in outlying areas. We highly recommend this option - it is cost effective and to date we have never lost a SINGLE parcel using this shipping method since we opened for business in 1992 !
Courier Service to P.O.Box (SAPO) - this is an overnight service that is delivered to a valid P.O.Box. Please note, you cannot use this option if you do not have a P.O.Box. "Overnight" refers to the following business day. Orders received and paid for AFTER 12.00pm may not necessarily be delivered the following day. Also, delivery to outlying areas may take an additional day. All orders are fully insured and trackable. Rates are based on volumetric weight ( weight AND dimension taken into account ) and is calculated as follows :
up to 1kg - R89
up to 2kg - R125
up to 3kg - R149
up to 4kg - R185
up to 5kg - R219
up to 6kg - R249
up to 7kg - R279
up to 8kg - R309
up to 9kg - R339
up to 10kg - R369
Courier Service to Door (SAPO) - this is a courier service that is delivered to your door within 3-5 working days. Please ensure a person authorised to receive the parcel is available. We are not accountable if your parcel cannot be delivered as a result of no one being available to receive it. Also, delivery to outlying areas may take an additional day/s. All orders are fully insured and trackable. Rates are based on volumetric weight ( weight AND dimension taken into account ) and is calculated as follows :
up to 1kg - R129
up to 2kg - R145
up to 3kg - R175
up to 4kg - R205
up to 5kg - R235
up to 6kg - R265
up to 7kg - R295
up to 8kg - R325
up to 9kg - R355
up to 10kg - R385
Collect - you may collect your order in-store. Once payment for your order has cleared, we will contact you to collect at either one of our Cape Town stores (Claremont/Tyger Valley). On checkout please select at which store you would like to collect. The shipping cost in your shopping cart will revert to R0.
Unfortunately we do not ship internationally. We ship only within the borders of South Africa.
Final processing of your order
Once your order is confirmed and payment has cleared, we will process your order and it will ship the same or next business day. If funds have cleared before 12.00pm your order will most likely ship the same business day. We then email you with the tracking number, and your parcel can be tracked online to check its status in transit.
When your parcel arrives at your nearest post office, you will receive a notification slip advising you to collect. This only applies if you selected one of the SAPO options ( ID document required ).